Everything You Need to Know About Shopping with KIDZNBABY
Do you have a physical store?
No, we currently work online only and do not have a physical store.
Our main office is in Zurich, Switzerland. To make sure your orders arrive quickly and reliably, we ship from our warehouses in Spain, Poland, and Romania.
What countries do you deliver to?
We deliver to all countries within the European Union 🇪🇺:
🇦🇹 Austria
🇧🇪 Belgium
🇧🇬 Bulgaria
🇭🇷 Croatia
🇨🇿 Czech Republic
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇭🇺 Hungary
🇮🇪 Ireland
🇮🇹 Italy
🇱🇻 Latvia
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇳🇱 Netherlands
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇰 Slovakia
🇸🇮 Slovenia
🇪🇸 Spain
🇸🇪 Sweden
What are your delivery costs?
We offer free delivery on all orders.
How long does delivery take?
We typically require 1-2 business days to process your order; however, some orders may be dispatched the same day for even faster service. Once shipped, delivery times generally range from 2-8 business days, depending on your location. With warehouses located in both Spain and Poland, we are well-positioned to ensure efficient and timely delivery to your home.
Do you offer any discounts or promotions?
Yes, we offer a 5% discount code via popup when you sign up for our newsletter. Keep an eye on our website and social media for more promotions.
How can I track my order?
As soon as your order is dispatched, we’ll send you a tracking number via email or WhatsApp, allowing you to monitor your delivery every step of the way.
Do your products come with a warranty?
Yes, all our products come with a 2-year warranty. We also offer maintenance and repair services for strollers.
How can I contact customer support?
Yes, all our products come with a 2-year warranty. We also offer maintenance and repair services for strollers.
We offer two convenient ways for you to reach out to us:
Email: You can email us at info@kidznbaby.com for inquiries or assistance.
Our dedicated support team is always here to help, ensuring you get the answers you need as quickly as possible.
What should I do if I receive a damaged or wrong product?
If you receive a damaged or incorrect product, please contact our customer support team immediately. We are dedicated to resolving the issue promptly and ensuring you receive the correct item or a hassle-free return or exchange. Your satisfaction is our priority.
We offer two convenient ways for you to reach out to us:
Email: You can email us at info@kidznbaby.com for inquiries or assistance.
Our dedicated support team is always here to help, ensuring you get the answers you need as quickly as possible.
What payment methods do you accept?
We accept secure payment methods, including major credit and debitcards (Visa, Mastercard, American Express, Discover, and Diners Club), as well as ApplePay and GooglePay for quick and easy checkout.
We offer two convenient ways for you to reach out to us:
Undoubtedly, KIDZNBABY is the best place for any parent looking for baby gear. A new baby's arrival may be joyful, wonderful, overwhelming—all at once. That is where we step in and make it simple by offering a wide variety of baby products. We will be guiding new and expecting parents through the many choices, and helping them find the perfect product for their unique needs.
We've gathered the best top brands from Europe: MimaKids, Kinderkraft, Junama, Espiro, Micuna, Kunert, Tutis, and Greentom. These top brands suit different tastes, styles, and budgets. Our baby gear experts get trained every week, so we always know all about our products and stay ahead. Whether you're looking for a baby buggies, a baby travel systems, or baby prams for your baby we've got you covered.
At KIDZNBABY, we do much more than just sell baby accessories; we partner with you in that incredible journey called parenthood. With our curated selection and expert advice, we ensure you have everything you need to enjoy in every moment with your little one. Welcome to a world where your baby’s needs are our top priority.
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Do you have a physical store?
What countries do you deliver to?
What are your delivery costs?
How long does delivery take?
Do you offer any discounts or promotions?
How can I track my order?
Do your products come with a warranty?
How can I contact customer support?
What should I do if I receive a damaged or wrong product?
What payment methods do you accept?
